Privacy Policy

At Houssan, your privacy is important to us.

This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our online store.

1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:

Personal Information: Your name, email address, shipping and billing address, phone number, and order details.

Payment Information: Payment data is securely processed by our payment providers. We do not store full credit card information.

Email Information: If you subscribe to our newsletter or marketing communications, we collect your email address and preferences.

Device and Usage Information: We collect information through cookies and similar technologies, including IP address, browser type, device info, pages visited, and time spent on our site.

2. How We Use Your Information

We use your information to process and fulfill orders Provide customer support

Communicate with you about orders, updates, or promotions (if opted in)

Analyze website performance and improve the customer experience using Google Analytics and Shopify Analytics

Meet legal and regulatory obligations

3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:

Trusted Service Providers: This includes Shopify, payment processors, shipping providers, and email marketing platforms.

Analytics Providers: Google Analytics and Shopify Analytics help us understand how visitors use our site.

Legal Requirements: We may disclose information if required by law or legal process.

4. Cookies & Tracking

We use cookies to remember your preferences and provide a personalized shopping experience by analysing website traffic and user behaviour.

By using our site, you consent to our use of cookies. You can disable cookies in your browser settings, though some site features may not work properly.

5. Email Marketing
If you opt in to our mailing list, we may send you updates about new products, special offers, or store news. You can unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

6. Data Security
We are committed to protecting your personal information and use industry-standard security measures to prevent unauthorized access, disclosure, or misuse.

7. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date.