Payment Policy

At Houssan, we aim to provide a secure and convenient checkout experience for all our customers. This Payment Policy outlines the payment methods we accept and how your transactions are handled.

1. Accepted Payment Methods
We accept the following secure payment options:

Shopify Payments (includes Visa, Mastercard, American Express, Apple Pay, and Google Pay)

PayPal

All payments are processed in Australian Dollars (AUD).

2. Payment Security
Your payment details are processed securely. We do not store or have access to your full credit card information. All transactions are encrypted and handled through trusted third-party platforms:

Shopify Payments uses industry-standard SSL encryption and PCI-compliant protocols.

PayPal provides buyer protection and secure processing through your PayPal account or linked payment method.

3. Order Processing
Orders will not be processed until payment is received in full.

Once payment is confirmed, you will receive an order confirmation via email.

If there are any issues with your payment, our team will contact you promptly to resolve it.

4. Taxes & Currency
All prices are listed in AUD (Australian Dollars) and include GST where applicable.

If you're ordering from outside Australia, your bank or payment provider may charge additional fees, such as currency conversion or international transaction fees.

5. Fraud Prevention
To protect our customers and our business, Houssan reserves the right to:

Cancel or delay orders that appear suspicious or flagged by our payment systems

Request additional verification for high-value orders or unusual activity

6. Refunds
Please get in contact with our team at houssan@gmail.com for refund requests and we will be in contact after we have reviewed.